Managing Crowded Spaces
Steve Laws

Steve Laws

Course Tutor

Experienced Director with a demonstrated history of working in the events services industry. Skilled in Crisis Management, Training Programme Design, Operations Management, Coaching, and Training Needs Analysis. Strong professional with a Bachelor’s Degree focused in Crowd Safety Management from Buckinghamshire New University.


If you are involved with planning for crowds in places where events take place, you need to understand the principles and applications of crowd safety and risk analysis. This course draws on extensive research and experiences gained from crowd management events around the world.


To develop greater awareness of how individuals and crowds react and behave in places of where crowds form. We explore the application of crowd safety and risk analysis techniques to enhance public safety. This approach is outlined in the book “Introduction to Crowd Science” and taught across a range of short courses and at University – Level 5 (Foundation Degree), level 6 BA (Hons) and level 7 Msc.

This short course introduces the delegate to a range of subject materials and is a bridging link between industry experience and further academic studies.


If you are involved in the planning and/or have operational responsibility for events where crowds may gather, then you need to understand crowd safety and crowd risk analysis. The course covers sports, entertainment, shopping, transport, festivals, mass gatherings, street events and places of public assembly. We cover site and venue operations for managers, stewarding and security organizations, police officers with crowd management responsibilities, architects working in the complex and built environment and local authorities with licensing/permitting/approval planning, building control and/or leisure management responsibilities.


Delegates will be issued with certificates of attendance.

  • Plan, prevent and react for crowd safety in a wide range of public crowded spaces.
  • Identify crowd risks during planning/organising and operational phases.
  • Document and present crowd safety management plans and risk assessments.
  • Apply crowd risk analysis techniques for planning and managing crowds
  • Mitigate the threat from terrorist activity.
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